KEIM Mineral Coatings of America, Inc. > Services

By: Keim Mineral Coatings Of America  09-12-2011

Customer Service

A company's success is determined by the extent to which it satisfies its customers. Satisfaction no longer depends solely on the quality of its products, but also on the range of services it provides and the benefit received from them. In this way, a company ceases merely to be a manufacturer but additionally becomes a partner and adviser for its customers. KEIM recognized this from the beginning.

Skilled advice, a thorough understanding of mineral protection for structures, and a technical service staff with extensive practical experience and expertise are just three contributing factors ensuring KEIM's customers are able to complete the tasks set by their clients in a professional manner.

KEIM services are widely used by architects, planners, principals, tradesmen, conservators, artists and restorers. These services include:

Analysis of structure / Consultancy

  • investigation of substrates
  • diagnosis of the actual state of render and masonry
  • specialist diagnosis of concrete structures
  • assistance with specification development
  • on-site inspection, advice, and briefings by our experts
  • building physics calculations, laboratory analyses, expert reports
  • recommendation of action

Color design

  • on-site color consultancy
  • color sampling from the structure
  • historic color research
  • color swatches (In addition to an extensive selection of standard color shades in accordance with our color charts, we also produce custom colors from KEIM's standard mineral color range for your desired shades.)

Project support

  • assistance with plan takeoffs for individual structures
  • calculation of quantities
  • project site visits and consulting
  • attendance in preconstruction meetings
  • on-site support, before during, and after construction
  • training and product certification of tradesmen

Product/system information

  • technical data sheets with detailed instructions for application
  • KEIM architect's binder with comprehensive details of products and systems
  • valuable technical information for the applicator
  • reference projects


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