Customer Contact Solutions - Customer Service Solution

By: Syntellect  09-12-2011

Helping Your Customers Reach the Right Contact Destination..The First Time

Leveraging the communication tools they use every day, your customers have the ability to instantly access a variety of information. Syntellect understands your customer interaction needs and the challenges you face in providing the quality service demanded to maintain a competitive advantage. Syntellect provides solutions that help your customers reach the right contact destination, the first time. Our solutions remember your customers when they return, helping to deliver a superior customer experience. Syntellect has the expertise to provide your organization with the communication channels necessary to create, maintain and continuously improve exceptional end-to-end customer service.

Syntellect contact center solutions enable you to deliver, continually assess and fine-tune customer service across your organization. Additionally, you will provide your customers with the optimal mix of agent-assisted and self-service options while delivering access to the critical business knowledge that helps optimize your contact center performance.

Syntellect contact center solutions include:

With more than two decades of industry-leading experience, Syntellect’s contact center solutions help our clients reduce costs, improve efficiencies and solve business problems through a strategic balance of interaction management software and unrivaled support. Syntellect solutions help deliver a superior customer experience that builds value and develops long-term customer relationships.


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