Helping Your Customers Reach the Right
Contact Destination..The First Time
Leveraging the communication tools they use every day, your
customers have the ability to instantly access a variety of information.
Syntellect understands your customer interaction needs and the challenges you
face in providing the quality service demanded to maintain a competitive
advantage. Syntellect provides solutions that help your customers reach the
right contact destination, the first time. Our solutions remember your customers
when they return, helping to deliver a superior customer experience. Syntellect
has the expertise to provide your organization with the communication channels
necessary to create, maintain and continuously improve exceptional end-to-end
Syntellect contact center solutions enable you to deliver,
continually assess and fine-tune customer service across your organization.
Additionally, you will provide your customers with the optimal mix of
agent-assisted and self-service options while delivering access to the critical
business knowledge that helps optimize your contact center performance.
Syntellect contact center solutions include:
With more than two decades of industry-leading experience, Syntellect’s
contact center solutions help our clients reduce costs, improve efficiencies and
solve business problems through a strategic balance of interaction management
software and unrivaled support. Syntellect solutions help deliver a superior
customer experience that builds value and develops long-term customer