CDS Global is expert at managing relationships to enhance the subscriber experience. Our knowledgeable account management staff, with an industry-low representative-to-title ratio, and our powerful systems work together to improve your business and add to your bottom line.
We provide industry-leading solutions for all sizes of publishers – always focusing on your business and your success, no matter what your size.
CDS Global provides:
- Best-in-class fulfillment solutions for both paid and controlled circulation models
- E-commerce platforms
- Integrated marketing tools
- Multichannel customer service
- Interactive reporting tools
With CDS Global, you can effectively manage new sources for inbound subscriptions and successfully market to all channels for both your print and online content by utilizing SERV, our powerful proprietary fulfillment system, which drives revenue and your bottom line.
SERV is the industry’s leading real-time relational database, allowing you to:
- Adapt to a changing marketplace and meet the evolving demands of your subscribers
- Successfully manage subscriber data
- Make more sales and smarter marketing decisions
With the CDS Global fulfillment system and our demonstrated operations experience, you can be confident that your basic needs, such as order processing, customer service, label generation and lettershop services, are being handled flawlessly and that additional functionality is always within reach.
Beyond the basics, CDS Global offers you a host of strategic solutions to move your business forward. Our complete suite of services provides the tools you need to acquire and retain subscribers and care for them with top-notch customer service.
CDS Global benefits:
- Single customer view
- Unlimited demographic data storage
- Intelligent up-sell and cross-sell systems
- Real-time access to subscriber data to ensure continuity
- Subscriber touch points for a successful print and Web connection
- Printing and On-Demand solutions