The Document Experts - Xerox Product Services

By: The Document Experts  09-12-2011

Professional Service = Maximum Uptime

As the area's exclusive Xerox Agent partner, you will receive world class post sale support direct from the manufacturer, the Xerox Corporation. Your local team of professional Xerox technicians ensures that you achieve maximum performance with the nations top ranked service provider for 5 years in a row! (source: J.D. Power and Associates, 2005 – 2010)

Service & Uptime

  • Manufacturer direct service offers Xerox benchmark support & professionalism throughout the United States.
  • Enables a customer to replace a cartridge and be back up and running in seconds vs. hours.
  • All Xerox service is provided direct from the manufacturer regardless of your location in the United States.
  • Enables an MFP to receive virtual system updates and can be continuously monitored.
  • All Xerox service contracts include reactive and proactive maintenance so there are no surprises.
  • All retrofits and software upgrades are included in each Xerox service and lease agreement.
  • Enjoy 24/7 toll free technical support.
  • With Xerox direct service only genuine Xerox parts and supplies will be used in the system.
  • The only guarantee in the industry where the customer decides if a replacement system is required, not the supplier.

Contact The Document Experts

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