Outbound Call Center Services

Outbound Call Center Services from Emenac Call Center Services

By: Emenac Call Center Services  10-05-2016
Keywords: Web Advertising, Online Marketing, Call Center

All well-organized call centers usually deal in both inbound and outbound calls. As far as the outbound services are concerned, their main objective is to generate leads, retain existing clients and attract new clients through aftersales services and telemarketing. Emenac Call Center Services has been successfully running its outbound network for the past 13 years and still counting. We happen to have brand specialists who are always confident, convincing and positive about their tasks. In order to handle complex situations or escalading squabbles, we have a skill-based routing system that immediately transfers the call to the required department or personnel. The next-gen infrastructure and technology used by ECCS, allows every single agent to work freely and productively. Enhancing and improving the image of your product or service becomes our mission once you become an ECCS client. All our agents are industrially adept and known for their extraordinary communication skills. We hire conversationalists who are not only well aware about your product, but are also masters in convincing and attracting potential clients. Our extensive call center network is backed by some of the best facilities such as progressive dialing, three way calling, intelligent reporting and customizable outbound caller ID system. These features help maintain the quality and consistency of your outbound calls on a 24/7 basis. Developing the brand value of your business is the motto of our customer representatives. We not only help you stabilize, but grow in the domestic and international market. Our passionate and devoted agents are specially trained to be friendly and stay professional at the same time. We value the importance of every single call and make sure everybody leaves the phone satisfied. Our tech savvy equipment and future-ready infrastructure allows our flexible agents to work freely and maintain a high conversion rate.

Keywords: Call Center, Call Center Services, Lead Generation, Online Marketing, Web Advertising

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