IT Process Overhaul

By: Capability Insights  06-01-2011
Keywords: Management Consulting, business process, Change Management

 Few organizations can survive without IT. Technology’s (hardware, software, networks or infrastructure) role is to:

- Improve the efficiency of business processes – make it easier and faster to execute; to help it cost less for the organization to support
- Increase the effectiveness of the process - provide the opportunity for that process to create new products or services or to deliver existing ones in new ways; improve the experience of the customer of the process; reduce errors; create more useful data for analysis and product/service improvement
- Provide leaders with useful data about their processes, their customers, their employees, their products and services 

Capability Insights can help you:

- Assess the governance and alignment between your business units and IT
- Assess the strengths and weaknesses of your software development, software procurement, project management and business analysis and requirements processes
- Map out new process designs
- Define the people and leadership impacts resulting from IT process changes
- Define a process change initiative

Keywords: business process, Change Management, Management Consulting, Process Consulting, Process Design