Extended store hours necessitate scheduling part-time help evenings and weekends. The necessitate scheduling leaves retailers vulnerable to employee theft and exposure to robbery by the employees and outsiders.
A Monarch representative will visit a store prior to closing time. Discreet observations will be conducted of the staff's activities, as they prepare to close the store at the conclusion of the day's business. The operative reports on staff compliance with security procedures.
The operative will then approach the staff to inspect parcels, if seen with merchandise; in a pleasant manner as they exit the store. The items are inspected to ensure that all store merchandise is accompanied by the proper proof of purchase, and to insure that the items were checked through the company point of sale systems.
The client is supplied with a complete report of events. In the event of an improper occurrence the client is immediately notified and appropriate action is taken.