CRM Services

CRM Services from A Hundred Answers

By: A Hundred Answers  09-11-2012
Keywords: Business Consulting, Customer Relationship Management, business advisory

As your business changes and new challenges emerge to your current reality, A Hundred Answers provides solid guidance and proven ability in the delivery of CRM, Grants Management, and Case Management solutions. Whether the challenges relate to governance, strategy development, business analysis, organizational design or operational enhancement, dynamic organizations look to AHA to be their trusted business and technology advisor.
 
Customer Relationship Management (CRM) is a key component to all business organizations. Embracing CRM is putting your customer at the heart of your business.  With a well-designed CRM solution in place, organizations can turn customer relationship data into critical business intelligence. In addition, clearly defined business processes based on industry best practices tremendously enhance workforce productivity.
 
With the support of best of breed technology, the goal of CRM is to have a 360-degree view of the customer which will enable you to improve the quality and satisfaction of each customer interaction and maximize the profitability of your customer relationships.
 
Since 2009 AHA has been involved in multiple CRM projects for small to large customers in a variety of industries including:
 
•    Financial services 
•    Technology 
•    Network & Telecommunications
•    Public Sector (Municipal, Provincial and Federal)
•    Hospitality 
•    Power
 
Our dedicated CRM Practice is supported by a resource pool of consultants having substantial expertise in both functional and technical areas of CRM Solutions. Rich experience through the entire life cycle of Implementations, Consulting, Upgrade and Maintenance, and Support. We are fully equipped with an independent Testing Team with expertise on Enterprise Applications Performance evaluation and consultancy services using various testing tools. Our best of breed implementation methodology ensures stringent quality norms with greater focus on customer satisfaction.

Keywords: business advisory, Business Consulting, Case Management, Crm Software, Crm Solutions, Customer Relationship Management, Sales Force Automation

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