Voice services are considered the most mission critical in the majority of enterprise scenarios and as such, NET6 offers a fully managed voice package to clients. The device(s) responsible for providing a company's voice service is located in one of the
NET6 Data Centres. The co-locations are fully monitored which is included in the managed service package.
Alternatively, if a company has previously existing Telephony hardware or software that needs management, we can provide the same service expertise to the current production environment. Additional resiliency measures such as PBX Trunking are offered for current systems to ensure minimal business downtime.
- Diverse power from 2 Ontario Hydro Sub Stations
- 2 Diesel Powered Generators
- On-site diverse fibre entrances into the facility
- 4 separate carriers available on-site
- 2 Bell Canada COs (Central Offices) serving the facility
All basic moves, adds and changes will be a portion of the contract along with regularly scheduled upgrades from the equipment manufacturer.
Application upgrades will be managed by NET6 with cost of the application as a onetime customer cost.
Maintenance and repair technicians will be available 24 hours/day, 365 days/year to proactively manage any critical issues that might unexpectedly arise.