Interlibrary Loan - Borrowing - Services

By: U Guelph  09-12-2011
Keywords: libraries, Document Delivery

Use these services to obtain items from other libraries. Services are free to University students, staff, and faculty. There are fees for alumni and community borrowers.


TUGdoc is an article delivery service free to all University of Guelph students, faculty, staff and retirees. This service is used to request journal articles through Primo from one of the affiliated libraries (University of Waterloo, Wilfrid Laurier University, Guelph-Humber, Collège d'Alfred, Kemptville College and Ridgetown College and the Annex).

Delivery usually takes three business days.

To place a TUGdoc request:

  • Search Primo to locate the journal.
  • If the volume is not available at Guelph but available at one of the other affiliated libraries, select "Request item from TRELLIS".
  • Select TUGdoc request, and follow the instructions to complete your request.

Holds & Recalls

A request service free to all University of Guelph students, faculty, staff and retirees. This service is used to place requests for Tri-University items to be sent to the TUG pickup location of your choice.

To place a hold or recall on a book:

  • Note whether the Status of the item is "In Library" or "On Loan", then select "Request item from TRELLIS".
  • If the item is "In Library", select Hold; if it's "On Loan", select "Recall", then follow the instructions to complete your request.
  • Books will be delivered to the pickup location of your choice within three business days, unless the item is on loan.
  • Note: Alumni and Community Borrowers are eligible to place holds. Recalls are not permitted on items charged out.

RACER / RACER en français

Racer is an article and book delivery service free to all University of Guelph students, faculty, staff and retirees used to obtain items not owned by one of the Tri-University Libraries.

Delivery usually takes 4 business days; most items from Canadian libraries arrive within 2 weeks. International requests can take longer.

At the racer login, enter your University ID barcode as the login and your password is your last name (lower case). If you do not find the item you're seeking, choose "Blank Request Form" and complete the form.

African Journals Online

An online journal with document delivery through Racer for all students, faculty, staff and retirees. AJOL offers articles (written in English or French) from 21 African countries in the areas of agriculture, arts, culture, sciences, health, and social sciences.

Note:Do not order articles directly through AJOL. Fill out a blank Racer form and put the AJOL title in the Special Instructions.

Alumni & Community Borrowers

Alumni and community borrowers wishing to use the Interlibrary Loan service will be charged a minimum $25.00 plus handling charges.

Copyright & ILL

Copies of articles or documents provided through this interlibrary loan service are made according to the limits specified under Canadian Copyright Law, and the University's Fair Dealing Policy. Generally this means that you may request a single copy of one article from one journal issue, or more than one article provided the total number of pages does not exceed 10% of the issue. Also, submission of the interlibrary loan request constitutes agreement that the materials received will be used by you solely for the purpose of research, private study, criticism, review or news reporting. If used by you for review, criticism or news reporting, you must credit the source, as well as the name of the author of the work. If your request does not meet the above requirements, and a legal copy is not commercially available, you will be advised that your request cannot be filled.

The information in this article was current at 06 Dec 2011

Keywords: Document Delivery, libraries

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