Our goal is simple, to save your company time and money.
We will evaluate your business and identify opportunities where automation will improve your efficiency. In addition, we will show you how to leverage your corporate web presence to reduce customer support costs and increase sales.
The solutions we provide are all web-based applications; that is they run in any web browser and are available on demand from virtually any internet connected computer.
We may recommend one or more of any of the following solutions:
- CRM (Customer Relationship Management)
- ERP (Enterprise Resource Planning)
- Data Backup
- Office Applications (Word Processor, Spreadsheet, Etc.)
- Remote Access
- CMS (Content Management Systems)
- Online collaboration and conferencing
- The next killer application..
Your business improvement project will take place in five distinct phases:
I. Business Evaluation Phase
We will work with you to evaluate your existing infrastructure, processes, website, challenges, and costs.
II. Proposal Phase
Our proposal will clearly identify the opportunities for improvement, the cost of implementation, your prospective annual savings, and break even point. We may also provide a demo of proposed applications at this time. You are free to choose any, all, or none of the proposed solutions.
III. Implementation Phase
We will create your access accounts and configure the application(s) to suit your needs. We will install any necessary applets and perform any required data importation. Deployment of web based services is rapid and can often be done within a few hours to a few days.
IV. Training Phase
We will train your staff how to use of the new application(s). Where necessary, we will prepare a written procedure clarifying how the new application will integrate into your existing business process.
V. Support Phase
When your project is complete we will remain available to provide online and on site product support and additional training as needed. In almost all cases the service provider's free support is sufficient but we won't abandon you when you need us most.