If you need to place a service call our 24 hour toll-free Customer Service Hotline at 888.808.9433 and select Option #1. Between the hours of 5 p.m. PST and 7:30 a.m. PST, select Option #5 to activate our emergency dispatch service.
If you are experiencing difficulties we encourage you to look over the support section of the Web site. Many issues may often be easily resolved. If you have evaluated the support section and are still experiencing issues please be sure to contact us by phone or complete the Service Form below.
In the event of a service request, Gatekeeper Systems will respond promptly to ensure a quick resolution. Response times are dependent upon the urgency of the customer's need.
Once a service has been completed, we will follow-up via telephone call to notify the appropriate personnel of service scheduling and again upon the service to confirm that service was performed and the issue resolved.