Citel : Products : EDAC

By: Citel  09-12-2011

Call recording is a standard industry practice to enable quality service, training, security, transaction verification, and emergency services applications.

Citel pioneered solutions that convert digital PBX/KTS signals for call recording on standard analog equipment. Our industry-leading EDAC monitors all line appearances on the desktop handset and then reformat digitized information into a standard analog format required by most enterprise-grade recording equipment. EDAC units passively capture both sides of a conversation and send audio to the recorder when a call is active.


Other products and services from Citel

09-12-2011

Citel : Products : Module EXTender

This greatly saves the cost of adding telco lines, and installing another PBX, and increases efficiencies by having the main and remote site all operate as one Norstar® phone system. For campus environments where a 0 X 16 shelf is needed at the remote site, the Mod-EXTender is what you need, to cost effectively EXTend a 0 X 16 shelf to a remote location.


09-12-2011

PBX EXTenders | PBX gateways

With a broad product suite configurable for enterprises with anything from a single teleworker to a large network of branch offices and mobile employees, Citel has the right managed IP telephony migration solution for you. Distributed enterprises utilizing a central PBX with advanced features and applications require IP migration solutions that leverage existing infrastructure investments, but also pave a road to the future of IP telephony.


09-12-2011

VoIP phones from Citel | SIP phones

The Citel 4110 is an advanced, fully featured two-lines IP Telephone that takes full advantage of VoIP technology by offering a flexible, interoperable solution at an affordable price it leverages the SIP & IAX2 standard to provide advanced calling, conferencing, and messaging features.Feature Highlights. Speed dial from phone book and call log. Caller ID and Call-waiting caller ID. Supports Both IAX2 and SIP.


09-12-2011

Portico | VoIP adapter | Digital Centrex | PPhone | P-Phone | Adapter | TVA | Phone

The Citel Portico™ Telephone VoIP Adapter changes the dynamics of VoIP migration by enabling enterprises to obtain all the benefits of IP telephony utilizing the PBX telephones and wiring infrastructure they already have in place. Whether the enterprise is migrating to a Hosted IP platform through a service provider or managing their own on premise IP PBX, Portico simplifies the migration process, and is transparent to most users.


09-12-2011

Voice Over IP | Voice Over IP Phone

Citel EXTender™ and PBXgateway™ equipment extends the services and applications of legacy voice networks over an IP network to remote branch locations, call centers, home based workers, and even mobile phones. Over the last decade, many enterprises have made substantial PBX investments in equipment and applications such as Voice Mail, Automatic Call Distribution, Interactive Voice Response, and more.