Design • Sales • Installation

By: Farrow Av Design  09-12-2011
Keywords: customer support, Entertainment Systems


Customer happiness isn't a final destination arrived at through the simple 'sale' of a product. As an innovative solutions provider for entertainment systems, Farrow AV understands this. That's why we start with listening to customer needs, helping them select the right products, and then follow through with a system that's completely designed for them. Back it all up with training and on-call customer support and you're certain to achieve that elusive sweet spot: complete customer satisfaction.

Unlike retail outlets, Farrow AV's customer service begins before the sale of any product and is maintained well after installation. We ensure complete customer comfort levels by providing customer training and support for a minimum of 60 days after installation. Plus, we document components and install methods with pictures and descriptions for easy troubleshooting and evaluating expansion capabilities down the road.

For the convenience of our customers, we also offer customized support packages, emergency support, repairs, and yes, of course we make house calls.

Audio/Video Design

Equipment Sales

Keywords: customer support, Entertainment Systems

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Other products and services from Farrow Av Design


Farrow AV Design Inc. : Services – Installation

From luxurious estate homes to modest suburban homes and 150-year old cottages, and premium restaurants, Farrow AV has the knowledge and expertise to make all components of an entertainment system look as if they were meant to be there in the first place – without unsightly wires. Our professional installers complete flawless and seamless installations for both residential and commercial design applications. Custom theatre or home theatre.


Farrow AV Design Inc. : Services – Sales

Farrow AV also offers all related accessories for the brands we carry, including everything from remotes and wireless headphones to iPod docking stations, UPS backup, and surge protected power bars. We do provide direct sales of equipment, but our true forte is helping customers get what they want from their investment, while getting the most for their entertainment dollar.


Farrow AV Design Inc. : Services – Design

Our technicians go in the field to work with homeowners, interior designers, and builders to evaluate room requirements and determine the best placement and equipment needed to achieve the right balance between excellent acoustics and visual aesthetics. There's only one way to determine what entertainment system is best for your space and that's by having Farrow AV visit your space and work with you to determine entertainment needs..