Innovative Technology enables our Technical Engineers
to your needs efficiently and at a time that
suits your business
Our philosophy is based around the principle of asking our customers
regular basis how they would prefer to deal with us, how we can
the way we communicate with them and how we can improve our
service for you.
Whats more we really do listen! We accommodate different customer
different types of transactions and the different ways you
want contact from us
- fax, email, website or telephone. We commit to
sending regular customer relationship
surveys and listen to your
queries, issues and ideas at all times. We monitor responses
provision to adapt and improve.
Dealing with FP is a good experience however should we let you down,
we want to
know about it, so we can put things right!
Results show that the majority of our customers rate us very highly
thats not good enough, we wont rest until
were near to pleasing all of our customers
with the highest level of
the error codes >>