Home Health Care Agency's often struggle with inefficient paper based processes in many areas of their enterprise workflow. Scheduling, 'time and attendance' submission, and information access always appear at the top of the list when Agency's are asked to describe pain-points in their day-to-day business practices.
Personal support worker and home care aids experience a unique set of daily challenges. This care demographic spend much, if not all, of their time on the road and in unpredictable home environments. Isolated from co-worker, and most of them relying on the central agency to communicate schedules and work orders, these critical employees are burdened heavily with appointment changes, client requests and agency demands. The need for easy, automated and instant access to their up-to-date schedule, activity lists and visit confirmation functions are critical for a safe and efficient work day.
The inefficiencies created by missed, changed or no-show visits, travel costs, staff turnover, and inaccurate health information heavily burden not only the staff delivering care, but also the Agency's ability to offer a high volume of service, cost effectively.
The MedShare Solution
For personal support worker and home care aids who live a mobile work day, the ideal solution would include streamlining visit and activity capture, logging time and attendance, viewing near-real-time scheduling changes, accessing critical client health information, and would be available on a single, "Always on, Always Connected", communication device.
Providing this group of home care professionals with a purpose-built tool that fulfills their fundamental needs is key to a efficient, accurate, safe and happy work force.
offers these capabilities, as well as integrating with existing Agency management systems, and offers it all on the world's leading mobile business device.
Integrate with your Existing Agency system