Exceptional customer service and value.
Built, manage, update and maintain the computer network and wireless guest network for a fine dining steak house with automated data backup. Network design includes secure remote access to facilitate exceptional customer service and value. Source, implement, maintain and update the POS (Silverware Avrio) software/hardware system programming table layouts, menus (main, special events, prix fixe) plus provide management with remote access to POS reporting. Source and implement the Moneris Mobile wireless payment system interfacing with Silverware Avrio. Source, implement, update and maintain the Inventory Management (Optimum Control Pro) system and program restaurant items, prep, products, invoicing - including Electronic Data Interfaces (EDI) with Gordon Food Services and Sysco - and the Silverware Avrio interface. Source, implement and maintain a 9 camera video surveillance system accessible remotely via PC or mobile devices. Maintain the OpenTable reservation system. Acquire the domain name and host, maintain and update the main and mobile websites plus subscribe to and update accounts with Facebook, Google+, TripAdvisor, Yelp, Yellow Pages, Zomato and others for accuracy of information on the Internet as well as marketing purposes.