Diamond Property Taxation gives you complete control over your property tax billing procedures with comprehensive rate calculations, penalty & interest tracking, payment options and flexible levy inquiries. Tax assessment data is easily imported for virtually all jurisdictions using standardized import file formats that allow you to filter and edit file import information and maintain accurate property location, civic address, ownership and assessment data. Unlimited billing rates, billing rate assignments and area rate billing provide the flexibility that you need to streamline your levy process. The system also tracks and maintains an infinite number of owners, service addresses, assessments, local improvements and districts with many payment options including automated direct debit billing.
Diamond Utility Billing manages regular or periodic billings for multiple utility functions including water, sewer, gas and electricity. An unlimited number of user defined billing codes are available for multiple consumption and/or flat rate charges to meet even the most complex billing requirements. Utility Billing maintains a comprehensive history of all day-to-day transactions that occur on a service, including detailed history and input for meter sheets or automated meter reading systems. Multiple bill styles, payment types (including pre-authorized payments), payment plans and bill printing options provide the flexibility that public utilities need to streamline operations and improve customer service.
Diamond Cash Receipts facilitates point of sale customer payments quickly and accurately while minimizing keystrokes and transaction entry time. This includes unlimited lines of detail and payment through multiple user defined types (cash, check, credit card, debit, etc.) all on a single receipt. Diamond’s flexible inquiry features ensure that you can quickly locate customer records, by multiple search criteria, to manage payments and provide instant feedback on outstanding balances. Cash Receipts can integrate with a number of front end cash drawers, bar code systems and receipt printers to provide a fully automated point of sale system.
Diamond Permitting is a flexible solution which allows you to manage an unlimited number of permit types including commercial and residential building permits, event permits and user defined permits to meet specific needs. Permitting can track an unlimited number of events or inspections associated with each permit type and can assign inspectors, start and end dates for each event so you can quickly determine which events are pending, assigned and completed. Using flexible fee codes and permit attributes, you can automate the calculation and collection of permit fees with full integration to General Ledger, Payables Management, Invoicing, Property Tax, Business Licensing and Cash Receipts.
Diamond Business Licensing allows for timely processing of business license payments & renewals with easy to use inquiries and a single navigation window to control the entire billing process. An unlimited number of user-defined license fees can be set up to automate payment processing with flexible fee override capabilities for pro-rated license fees. Mass license renewals, comprehensive pre-posting edit lists and ad-hoc statement generation features ensure that your licensing procedures are quick and easy.
Diamond Pet Licensing facilitates timely processing of all pet license payments & renewals with flexible license fees, finance charge options and ad-hoc statement generation features. Generate individual licenses and financial charges at any time or batch licenses for mass processing at the start of a new year. Detailed demographic data for each pet is easily maintained in a single data entry window with optional user defined fields available to track animal history.
Diamond Bylaw Enforcement allows you to manage any ticket type and/or bylaw infraction through a centralized navigation window that tracks bylaw information, status, offender demographics, applicable fees and relevant meter/license information. With flexible inquiry & reporting functions and support for multiple payment options (including on-line payments via Diamond Virtual City Hall) Bylaw Enforcement delivers ease of use and workflow tracking so that you can manage payment and collection procedures. Full integration to the General Ledger is also available allowing for cash or accrual basis of entry.
Diamond Cemetery Management is easy to use with intuitive functionality to accurately manage multiple cemeteries and track plot locations, lot status and detailed demographic information related to each plot. Existing cemetery records can easily be updated and numerous data fields are available to track financial information, contacts, funeral information and lot status. Flexible inquiry and reporting options make finding and filtering data simply and intuitive.