- Reduces total cost of ownership
- Extends investment protection
- Maximizes solution or product up-time and reliability
- Streamlines resolutions
- Provides up-to-date features and functions
Multi-Tech's comprehensive Support Services programs offer a full array of options to suit your specific needs. These services are aimed at protecting your investment, extending the life of your solution or product, and reducing total cost of ownership. Our seasoned technical experts, with an average tenure of more than 10 years, can walk you through smooth installations, troubleshoot issues and help you with configurations. Warranties up to 5 years are available via Multi-Tech's Extended Warranty program, which offers the convenience of overnight service* for optimal uptime.
Support Services include:
- Extended Warranty
- Overnight Services
- Installation Support
- Technical Support Services
To give your peace-of-mind and protect your investment, our Extended Warranty Service Plans ensure your Multi-Tech products are covered for 1, 2, or 3 years beyond the manufacturer's warranty with an optional Overnight Service plan.
Multi-Tech’s Installation Support Service delivers priority service with the ability to work one-on-one with an experienced Multi-Tech technical support engineer, to guide you through the installation process for our products.
At Multi-Tech, we're committed to providing you personalized attention and quality service while providing you a quick response to your product support needs. We have several options of support for you to choose from.
*Overnight replacement service is currently available for U.S. customers