Voyce - Brand Reputation Management

By: GoalLine Solutions - Customer Satisfaction Survey  12-06-2013

“Voyce” GoalLine's Live Agent Call Centre and Automated IVR Calling, allows you to connect with your customers directly and utilize their feedback to improve and maintain your brands customer satisfaction level. This direct engagement with your customer allows them to feel more involved with your brand and the decisions you make as an organization. The voice of the customer is finally being heard, leaving individuals feeling content and loyal. Brand value increases and customers become front and centre in your most important decisions. Inbound/Outbound Live Agents White glove service to your customers Automated IVR calling system Built in ROI reports Customer Reminder Notifications Special Event Notifications Recall and Safety Notifications Multilingual Calls Custom Informational and Marketing Calls Information Gathering and Organization http://www.goallinesolutions.com/customer-retention-solutions/Voyce.html

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