veryone has a method or a way to sell you more cars … right? There are a million closes, a thousand walk around techniques and even more ways to lay out a radio or newspaper ad. However, the one thing no one thinks of is this … it literally costs 50 times as much, and is far more difficult, to go out and
get a new customer, than it is to take care of and retain a current client. We have a proven system of helping your retention rates sky-rocket. Guess what? Your profits won’t be far behind.
Lease & Finance Renewal
Leasing has become a major part of a dealership’s retail business. It is important to ensure that you have processes in place to turn the highest possible percentage of returning lease customers back into a new vehicle.
- How many vehicles do you have coming off lease this year?
- Do you know your current renewal rate into a new vehicle?
- Are you happy with the results you are getting now?
We can help.
You could be selling 100 or more extra vehicles per year using our techniques.
We can help with both your in house wholesale leases, as well as your manufacturer retail leases.
Customer loyalty is based on the quality of your relationship. At the time of the need for re-order, the customer will make a judgement about the quality of the relationship FIRST
- Jeffrey Gitomer -