Working hand in hand with our clients is our ‘raison d’être’ and empathy our second nature. Putting our strengths together is the best way to respond rapidly and efficiently to the evolution of consumer needs and markets.
COMPLYING WITH LEGAL REQUIREMENTS
All Firmenich products comply with international and internal legal requirements regarding their inherent safety, constitution and presentation. We provide our clients with accurate information appropriate for their safe and legal use, we participate regularly in the elaboration of the auto regulatory Codes of Practice of the different food and flavor associations and follow the recommendations of these organizations.
PROBLEM SOLVING AND RECOMMENDATIONS
Our role is to provide a solution to our clients. This means solving problems and giving the best recommendations, throughout the whole development process and even after the flavor has been delivered, whether its flavor related or not. We feel responsible for the quality of our flavor solutions and the result they have in our clients' products.