Selmar Dental Industries: Service Policy

By: Selmar Dental  09-12-2011
Keywords: Chuck

Selmar Dental Industries: Service Policy

All handpieces are thoroughly tested before any repairs are begun. We test your handpiece for torque, water leaks, clogged water lines and any excessive noise or vibration as well as stripped metal chucks, also test Auto Chuck and Push-Button Cap. All HANDPIECES are DISASSEMBLED and CLEANED! WE NEVER DO UNNECESSARY REPAIRS. If a handpiece is sent in for repairs and needs only a chuck, this will be all we repair and advise you that the handpiece did not need a complete overhaul. If a handpiece is tested and found to run and cut well and not require further repairs, then we will not repair it arbitrarily, but rather advise you to please check your unit or air pressure source, etc. Also if your handpiece requires a new turbine, we will definitely call your Dental Office for prior authorization. Most repairs are done same day that we receive them, returned to you following business day. Should there be any necessary delay required, we immediately will always notify you of this situation.
All Overhaul & Repair Work at Selmar Dental is done with Manufacturer's Parts or Parts of Equal or Better Quality !
Our Services Include Complete Autoclavable Parts and Bearings

Just a few comments from our many satisfied customers ..
"Service is excellent, quick and personal. The repairs were certainly of the highest quality!"
Dr. R.D.V. / Fredericton, New Brunswick

"Excellent service - couldn't ask for any faster repair or return. There are services closer, but I am so very pleased, I wouldn't switch. My warranty repairs have always been handled without question."
Dr. G.F. / Bramalea, Ontario

"Very impressed! From the time a handpiece leaves our office until it returns is very minimal. Being a busy office, every little second and minute counts and your speed and quality of repairs are also greatly appreciated. Thank You!"
Dr. D.H.B. / Trenton, Ontario

"Our office has been extremely pleased with the quality of your products and handpiece repair service. Personal telephone communication and the technical support are excellent. Rapid turnaround time is much appreciated. Do keep it up!"
Dr. J.D.B. / Pointe Claire, Quebec

"Excellent - fast professional service and very much appreciated!"
Dr. H.W.T. / Prince Albert, Saskatchewan

"Excellent! Impressed with your sincerity, honesty and knowledge. Selmar does go out of their way to assist you. We feel Selmar, really is the only place for our handpiece repairs."
Dr. D.P.S. / Penetanguishene, Ontario

Keywords: Chuck