Service Department | Privateers Harley-Davidson, Canada

By: Privateers Harley Davidson  09-12-2011
Keywords: bike, Motorcycle, Service Staff

At Privateers Harley-Davidson, our Service department is committed to offering exceptional service for your genuine Harley-Davidson®motorcycle. We believe that the only way to provide the best service is to employ the best staff, use the best tools and equipment, and utilize the most current technology. Our goal is for all of our customers to leave completely satisfied and riding in style.

To achieve our goal of complete customer satisfaction we insist on maintaining a factory-trained,award-winning team and make sure that our technicians keep their skills current by attending yearly training sessions and studying the Harley-Davidson®PHD program materials on their own time. Our fully equipped department has the most up-to-date technology and equipment available to service your genuine Harley®motorcycle and we use only genuine Harley-Davidson®Parts and Accessories. We are proud to offer any level of customization or performance work and pride ourselves on being able to make a bike as individual as its owner.

Facilities

At Privateers Harley-Davidson, we have a 4-bay service department with a drive in reception area for our service customers. If you have a service appointment, please feel free to drop your bike off on your way to work. The Service Department entrance is at the rear of the building and you will find a key drop box near the door. Please limit your use of the key drop box to the early morning on days that the shop is open.

Privateers also has a large, secure,and climate-controlled warehouse that provides us the opportunity to offer a motorcycle storage program during the off-season. Long-term storage is also available all year long. Along with regular maintenance and customization, we also offer seasonal packages to make sure that your bike keeps running in top form. Feel free to contact us to schedule an appointment to have your bike winterized and don't forget to get a spring tune-up before you head back out on the road. We are happy to provide service and maintenance tips as part of your service appointment.

Experience

At Privateers Harley-Davidson, we offer the only Factory Trained and Certified technicians on mainland Nova Scotia and we are proud to have Master Certified Technicians on our team. Our service staff members are provincially licensed motorcycle mechanics with many years of repair and riding experience among them. This includes countless hours of professional education and training. Our technicians attend yearly technical training to make sure that their knowledge of the emerging technology employed on today's Harley-Davidson®or Buell®motorcycles is current. We employ the best so that our customers know that they will get the best possible service!

Travis Rogers, Service Manager

Like the rest of the service staff, Travis grew up riding and working on motorcycles, ATVs and snowmobiles. Trained at the American Motorcycle Institute in Daytona Beach, Florida, Travis previously worked in the Service department at Privateers' sister shop, ProCycle, in Dartmouth. A licensed service technician, he assumed the Service Manager role at Privateers Harley-Davidson® when the shop opened in December 2003. He currently rides a 2005 Buell® Lightning® CityX XB9SX.
Tel: (902) 444-4647ext 109 / Fax: (902) 444-3499
E-Mail:

John Dowding, Service Advisor

Bio to be posted soon.
Tel: (902) 444-4647ext 110 / Fax: (902) 444-3499
E-Mail:
Felix Pettigrew, Master Service Technician

Felix is a certified Harley-Davidson® Master Service Technician and owns a flashy diamond ring and watch to prove it. Felix originally trained for his Technician diploma at Fairview College in Alberta in 1986 but has now added 13 years of professional Harley-Davidson® training and extensive experience to his skill set. Felix is the proud owner of a Buell® M2 Cyclone®.
Tel: (902) 444-4647ext 110 / Fax: (902) 444-3499
E-Mail:
Ed Telfer, Service Technician

Ed is a vintage motorcycle buff and the proud owner of a 1942 WLC Harley® motorcycle that was originally manufactured for the Canadian Military. This year he was very happy to add a 2004 FXD Super Glide® to his motorcycle collection. Ed began his Service Technician career in 1991 when he was awarded his diploma from Fairview College in Alberta and worked in many shops across Canada before settling here at Privateers.
Tel: (902) 444-4647ext 110 / Fax: (902) 444-3499
E-Mail:
Dave Lind, Service Technician

Dave is a licensed motorcycle mechanic who started working on bikes in 1976. He is experienced in all aspects of motorcycle repair. Currently joining our team at Privateers, Dave is highly regarded in Nova Scotia's bike community. Dave's passions include Drag Racing and Hockey.
Tel: (902) 444-4647ext 110 / Fax: (902) 444-3499
E-Mail:
Richard Fox, Service Technician

Bio to be posted soon.
Tel: (902) 444-4647ext 110 / Fax: (902) 444-3499
E-Mail:

Keywords: bike, Licensed Motorcycle, Motorcycle, Motorcycle Mechanics, Service Staff,