Services - iPort Support Services
Our people are our best asset!
We will work with you to complete a needs anaysis to determine skill set needed (both technical and soft-skills) and staffing levels required. Then we develop an implementation plan including any recruitment, and knowledge transfer based on a train-the-trainer model to learn your processes and procedures. We primarily focus on the following services:
Only individual customer support
All customers are assigned a point of contact for each project who is familiar with your project, allowing for better responses to request for support. No passing the buck allowed!