Diversions can help you with your Virus and Spyware problems. If your computer is not performing as it should and you believe that your computer has an infection you should bring your computer in to our service centre. We will remove the infections and can install security to help prevent future trouble. The removal of Virus and Spyware should not affect your personal data.
Fee’s for Virus / Spyware Clean-up will vary depending upon the severity of the infections. In the most serious of cases we may recommend that your computer have the operating system re-installed (factory restore). A factory restore is the best choice to ensure that all infections are removed and will not return a result of prior infection.
Virus/Spyware removal typically costs $40-60
Factory Restore without data backup $60
Factory Restore with data backup & transfer $80
Factory Restore with HD image $100
Should you choose to have a factory restore you need not worry about the loss of your data. Diversions can guarantee the safety of your files to the extent that we can copy your hard drive prior to making any changes. We will return your data back to your computer after the factory restore is complete.
You may or may not have a virus… virus and spyware/malware are often confused but they are quite different. From Wikipedia:
A computer virus is a computer program that can copy itself and infect a computer. The term “virus” is also commonly but erroneously used to refer to other types of malware, including but not limited to adware and spyware programs that do not have the reproductive ability. A true virus can spread from one computer to another (in some form of executable code) when its host is taken to the target computer; for instance because a user sent it over a network or the Internet, or carried it on a removable medium such as a floppy disk, CD, DVD, or USB drive.
Viruses can increase their chances of spreading to other computers by infecting files on a network file system or a file system that is accessed by another computer.