NetSure™ Maintenance Program – 24x7 Support and Guaranteed Network Hardware Replacement

By: Network Hardware Resale  09-12-2011
Keywords: Technical Support, Network Hardware

Network Hardware Resale’s network service and support programs are designed with real-world networks and budgets in mind. We’ve tailored asset management, technical support and maintenance programs to deliver expert service at affordable rates.

NetSure™ network service and support programs offer exceptional tech support services 24 hours a day 7 days a week.

With NHR’s NetSure maintenance program, you have the ability to select the level of support that makes technical and financial sense for your core services, access and distribution layers, as well as remote offices or any other area within your network.

Check out how NetSure™ compares* to SMARTnet® in customer satisfaction.

*NHR Customers were asked to rate satisfaction on a scale
from 1 to 5 (1 being poor and 5 being excellent).

Our Cisco-certified technicians have hands-on network experience and are expertly trained in responsive service and rapid resolution methodology.

NetSure Advantages

  • Save as much as 90% on hardware maintenance
  • Cisco-certified technicians with hands-on network experience
  • Responsive service and rapid resolution methodology
  • One support resource for multi-manufacturer network environments
  • Support for current and previous generation hardware
  • Flexible contracts

Carrier and delivery limitations may apply to some locations.

NHR offers full network consulting services to help you architect and configure your environment for optimal performance. We're available to help whenever you need an extra resource for a project or additional Cisco or networking expertise for an important upgrade.

Whether you bought the equipment from us or not, our team of Cisco-certified engineers is here to help. Call us to take on a large project, a small installation, or even schedule a short-notice troubleshooting call to tackle an unexpected problem. Areas of expertise include:

  • Voice Installation
  • Security Installation & Configuration
  • Wireless Installation & Configuration
  • Large Router and/or Switch Installation & Configuration
  • Optical Gear Installation & Configuration
  • MPLS Configuration and Troubleshooting

NetSure™ - Premium maintenance. Manageable cost.
The Smart Alternative to Cisco SMARTNet®

Netsure™ offers a complete network coverage solution customized to your network and budget needs. Save as much as 50-90% on hardware maintenance without compromising your network performance, reliability or support.

The NetSure™ advantage:

Premium, Full-Coverage Maintenance

Extend your equipment life, protect your edge and manage your network performance with Network Hardware Resale’s 24x7 NetSure™ premium maintenance services. NetSure™ maintenance services offer network fulfillment, monitoring and management in a single solution providing comprehensive protection for all network configurations.

Flexible, Scalable Services

NetSure™ bundled services offer a flexible, full-coverage solution customized to meet and support your network. Select the bundle that best first your network budget and needs.

Network Life Extension and Performance Optimization

NetSure™ LifeScan offers a network performance solution leveraging multi-vendor and multi-generation strategies to effectively address environment operational challenges, as well as network hardware, software, support, maintenance, and improvements.

Comprehensive Network Monitoring and Management

NetSure™ Network Monitoring and Managed Services offer an integrated solution extending the life of your network through the delivery, monitoring and management of critical network bandwidth and application infrastructure, as well as asset management.


24x7 Global, Certified Support

Backed by global distribution centers that reach every major market within 24 hours and an expert technical team with 15+ years of network root cause analysis, NetSure™ offers 24x7 global technical support, network monitoring, and next business day hardware replacement, guaranteed.


Keywords: Network Hardware, Technical Support

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