Lean, Six Sigma, ISO/TS 16949, Training and Implementation - isots

By: Nck Consulting  09-12-2011
Keywords: supply chain, quality management, quality management system

Requirements of the Quality Standard - ISO/TS 16949 ISO/TS 16949bis an ISO Technical Specification aligning existing automotive quality system requirements developed by IATF, JAMA and supported by ISO technical committee (ISO/TC 176). ISO/TS 16949 applies to all internal and external suppliers of products or production material, or services such as heat treatment, painting, plating, varnishing, galvanizing or other surface treatments and products specified by original equipment manufacturer (OEM) customers. ISO/TS 16949 combines QS-9000, AVSQ, EAQF, and VDA, is aligned with ISO 9001 and replaces QS-9000. The standard reflects the automotive sector's interpretation and additions to ISO 9001:2000 in comparison to ISO/TS 16949:1999 which is based on ISO 9001:1994 and does not have contributions or recognition from JAMA. ISO/TS 16949:2002 is organized along the same structure as ISO 9001:2000 and has 8 clauses in comparison to the 20 of the previous version. The eight clauses are titled: "Scope", "Application", "Terms and Definitions", "Quality management system", "Management responsibility", "Resource management", "Product realization" and "Monitoring and Measurement" with the last five dedicated to system requirements. ISO/TS 16949:2002 highlights the importance of cross-functional activities as can be seen from the requirements -

-A process-oriented quality system
  -Control plan for processes producing bulk materials
  -Analysis of field failures
  -Continual improvement
  -Emphasizing defect prevention, reduction of variation & waste in the supply chain
  -Customer satisfaction requirements
  -Preventive action process
  -Improved employee training requirements
  -Communication with suppliers and customers to assure quality Improve employee quality responsibility
  -Employee competence
  -Awareness and training
  -Design and development
  -Production and service provisions
  -Control of monitoring and measuring devices Measurement, analysis and improvement

Keywords: quality management, quality management system, supply chain

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