Using Our On Line Shopping Cart

By: Sunshine Glass & Accessories  09-12-2011
Keywords: FREE SHIPPING, Shipping And Handling, secure shopping cart


Our Secure Shopping Cart will add the following Shipping and Handling Charges to your order automatically.

SHOPPING CART SUBTOTAL

S&H FEE

$29.99 or less

8.79

$30 to 59.99

11.49

$60 to 99.99

16.99

$100 to 199.99

20.99

$200 and up

28.99

These S&H Fees apply only to orders shipped via Standard Ground Delivery to the Lower 48 States. 
Shipments to AK, HI, USVI, Puerto Rico and other US Territories, APO and FPO addresses may have additional shipping fees.
Please e-mail us for a quotation on shipping your order.

Our Secure Shopping Cart will add the following Shipping and Handling Charges to your order automatically.
These S&H Charges are ESTIMATES ONLY. Due to the very weight sensitive nature of international shipping, it is possible thatadditional fees may be required.
We will contact you promptly should any adjustment be required and will send refund where necessary should the shopping cart overestimate shipping/handling.
Note that FREE SHIPPING offers do not apply to foreign destinations.

SHOPPING CART SUBTOTAL

S&H FEE

$29.99 or less

15.95

$30 to 59.99

39.95

$60 to 99.99

49.95

$99.99 and up

59.95

Absolute minimum fee for international orders is $15.95
These S&H Fees apply only to orders shipped via International Priority Mail. Shipments via other carriers or via Express Mail are by quotation only.
Please e-mail us for a quotation on shipping your order.

We will be happy to provide you with a quick reply

Selected items may have free shipping offered. The following guidelines apply:

  • Free shipping applies only to delivery addresses in the Continental US (Lower 48 States). Shipments outside the Lower 48 are not eligible for free shipping
    For orders to AK, HI and foreign addresses, we will figure the best possible shipping method for you and will e-mail details on cost and payment.
    Free Shipping applies only to standard ground shipping via the carrier of our choice. Orders requiring expedited shipping such as Next Day or Second Day Air are not eligible.

  • If your order contains only items with FREE SHIPPING noted, there will be no shipping and handling fee added to the order

  • If your order includes items without the FREE SHIPPING offer, the shipping and handling fee will be computed on only the items without the FREE SHIPPING notation.

  • EXAMPLES:
    == Place an order for just a Ring Saw blade noted as FREE SHIPPING
    Shipping and handling is FREE (not the standard 16.99)
    == Place an order for a Ring Saw blade noted as FREE SHIPPING and a drive belt (no free shipping)
    Shipping and handling is based on the cost of the drive belt and will be just $8.79
    (not the standard 20.99)

  • If you have any questions regarding our Free Shipping offers, please feel free to call toll free at 1-800-828-7159 or e-mail us at

  • Shipping Your On Line Order  We endeavor to ship your On Line Order complete no later than the next business day after it is received.  In many cases, if your order is placed by Noon, eastern time, it will ship the same day.  We will often use UPS, so be sure to supply a street address.

  • Orders to US Addresses Outside the Lower 48 States  Shipments to AK, HI, Puerto Rico and other US addresses outside the lower 48 States may have additional shipping and handling fees added depending on the weight of your order and final destination. We will contact you if this is the case. In many cases, additional fees are NOT required

  • Out of Stock Items   If we are out of stock of an item you asked for, and we expect the item to be back in stock within a short time and the value is $20 or more, we will backorder the item for you.  A Backorder form will be enclosed in your order with details.  There will be NO additional shipping charge.  If we don't expect the item in a reasonable time, we will promptly refund any overpayment.

  • Sales Tax   Orders shipped out side of New York state are TAX EXEMPT.  Orders shipped to addresses in NY will have sales tax charged on the order total, including shipping and handling. Note that the Shopping Cart will assess 8.75% sales tax.  If your local sales tax is LESS, we will send a refund.  If it is more, we will cover the difference for you.

  • Returns   If we have shipped the wrong merchandise, please call us toll free (1-800-828-7159) or e-mail us and we will make it right for you at no further cost to you. 
    If you ordered an incorrect item and wish to return it, please note the following:

    • All requests for returns must be made within 30 days of invoice date

    • Materials must be returned with the original packaging and all items must be in new, unused condition. No credit can be given on grinders, saws, irons, etc. that have been used.

    • We are unable to accept returns on glass, came, books, DVD's, patterns, samples or special orders

    • Please call or e-mail for a Return Authorization Number before returning items so we can handle your request efficiently.

    • Shipping and handling fees are not refunded (unless the return was due to our error) and any additional shipping and handling required for replacement merchandise (again, unless it is our error) will be added.

    • Please include a note letting us know your Customer ID# and Invoice Number (both are on the invoice you received with your order) and how you wish to have us handle the return.  If payment was originally made through our Secure Shopping Cart, refunds will be applied to the credit card used originally.

    • Returns that are not due to any error on our part may be subject to a 15% restocking charge.


Unlike so many other internet shopping web sites, Sunshine Glassworks Ltd has had a brick and mortar establishment for over 30 years. Our Customer Service staff has over 250 years of stained glass experience and are available during normal business hours to help you. Unlike other internet operations, we maintain a toll free number (1-800-828-7159) that is answered by LIVE PEOPLE that pick up in 3 or fewer rings. No automated phone attendant or menu trees.  If you happen to call after hours, please leave a message on our voice mail and we will return your call. 










Our Secure Shopping Cart accepts MasterCard, Visa, Discover and American Express credit cards as well as direct debit to your checking account using E-Checks. The Check Out process will include verifying your credit card billing address, helping to prevent credit card fraud.
Note:  If you have a credit/debit card issued by PayPal, you may have difficulty with PayPal's authorization step in Check Out.  If this happens, we recommend you use your PayPal account to process the payment =or= use a different credit card.


If we are out of stock on an item you've ordered, we will:
(a)  Backorder the item if we expect it back in stock shortly AND the value is $20 or more.  There is no further shipping and handling fee.  You may cancel the backorder if you need to and we will promptly refund any amount due you.
(b)  If we don't expect the item for some time (generally two weeks or more) we will ship your order without that item. We will immediately refund your money for that item through PayPal. Please include the item on your next order.


PayPal sends us only the information we need to fill your order.  Your name, address, e-mail address, phone number (if you filled in that blank), the materials you've ordered and the amount they charged to your credit card.  They do NOT send your credit card or any other personal info to us.
We enter your name and address into our database and may, on occasion, send you mailings (via postal service or e-mail) to let you know of new products or promotions.  You may opt out at any time.  We do NOT solicit by phone and the only time we would use your phone number would be to call if there was a question about your order.
No part of your personal information is ever shared with any other party.

Yes, you certainly can.  Sunshine Glass accepts Master Card, Visa, Discover and AMEX credit cards over the phone. Our friendly and experienced sales staff will be happy to take your order and help you with any questions you might have. Call toll free 1-800-828-7159.


Feel free to visit PayPal's website () for details regarding PayPal. In addition, you may contact Sunshine via e-mail or call toll free (1-800-828-7159) and we will be happy to assist.
Send e-mails to:

The information in this article was current at 06 Dec 2011

Keywords: FREE SHIPPING, secure shopping cart, Shipping And Handling

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Other products and services from Sunshine Glass & Accessories

09-12-2011

We are offering Free Shipping on these items @ SunshineGlass.com

Shipments outside the Lower 48 are not eligible for free shippingFor orders to AK, HI and foreign addresses, we will figure the best possible shipping method for you and will e-mail details on cost and payment.Free Shipping applies only to standard ground shipping via the carrier of our choice.