Services | Automotive CRM | Dealermine | CRM For Car Dealers | Automotive Customer Relationship Management

By: Crm For Car Dealers  09-12-2011

The backbone of our business is to provide your Dealership the tools and process’s necessary to build long lasting relationships with your customers. Having said that, the aim of our Technical Support Team is to build equally positive, strong, ongoing relationships with you – our customer. We have always believed the core of sustaining great relationships with our customers is honesty and integrity..


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Other products and services from Crm For Car Dealers

09-12-2011

FETCH | Automotive CRM | Dealermine | CRM For Car Dealers | Automotive Customer Relationship Management

The turn off feature of DealerMine is completely integrated with the FETCH module, so you don’t need to worry about sending undesired correspondence to a customer who has asked not to receive any. This product gives you the power to pull data from DealerMine which, because we integrate with the DMS, is in fact your DMS data along with DealerMine specific data.


09-12-2011

Insight | Automotive CRM | Dealermine | CRM For Car Dealers | Automotive Customer Relationship Management

DealerMine has created a unique "Star Rating" System that takes each and every one of your customers, and ranks them based on six key criteria to calculate the value of each customer. Dimension Number Two The combined views of the "Star Rating" and "Influence Rating" in conjunction with the First Dimension view. Dimension one is simply the customer's own information. Service history, vehicles, notes, contact history etc.


09-12-2011

Maintenance Schedules | Automotive CRM | Dealermine | CRM For Car Dealers | Automotive Customer Relationship Management

The maintenance schedules are tightly integrated with past vehicle service history, making our product intelligent enough to inform you based on the customer's driving habits, exactly what is due right now. During the installation process of DealerMine, a lot of emphasis is placed on ensuring we integrate your Maintenance Schedule into DealerMine for a customized fit and experience.


09-12-2011

Products | Automotive CRM | Dealermine | CRM For Car Dealers | Automotive Customer Relationship Management

With both products not only will a User be capable of seeing all vehicles and all actions for each department in service, they will also see all showroom transactions and activities all on one screen, consolidated together at the same time.. Everything looks the same with the exception that we have added traffic log, electronic up rotations, unsold, after the sales follow-up, and salesperson calendar.


09-12-2011

Showroom CRM | Automotive CRM | Dealermine | CRM For Car Dealers | Automotive Customer Relationship Management

With both products not only will a User be capable of seeing all vehicles and all actions for each department in service, they will also see all showroom transactions and activities all on one screen, consolidated together at the same time.


09-12-2011

Service CRM | Automotive CRM | Dealermine | CRM For Car Dealers | Automotive Customer Relationship Management

A customer calls you and they are routed either by transfer or automatically to your newly trained employee, where your customer is greeted in a friendly, polite manner. The employee pulls up the Customer File into DealerMine where they see all the interactions that the customer has had with your Dealership for each of their vehicles.