Apply For Credit: Customer Service

By: Mohawk Mfg. & Supply  09-12-2011

In order for us to set your company up on an open account, it is necessary for you to furnish us with the name and address of your bank, and three suppliers—one of which should be a bus manufacturer. Be Sure to give complete names and addresses so that we may expedite the process.

Please download the Credit Application form below. Print it, fill it out and fax or mail it back to us. Thank you for your interest in Mohawk as a supplier.

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Frequently Asked Questions: Customer Service

If this is not possible and a part is critical, let us know via phone as soon as possible, as Mohawk can turn to a number of various same-day shipping services that cover most of the United States. A: If you call before 3:30 CT, we will ship your in stock order via any UPS premium service (Next Day Air, Second Day Air, 3-Day Select, etc.). Mohawk has been an independent supplier and manufacturer of bus parts since its founding in April 1958.


Mohawk Policies: Customer Service | Mohawk Mfg. & Supply Co

Should a damaged or shorted shipment be received without identifying the problem on the delivery receiving documents, the carrier will not honor any claim for damaged or lost merchandise. All reports of shortages, overages and incorrect goods must be reported within 48 hours of receipt of goods for credit consideration.


Customer Service: Customer Service | Mohawk Mfg. & Supply Co

She looks forward to visiting her customers regularly to show them how Mohawk can provide great value and, at the same time, exceed their expectations for quality and customer service. Northern Plains and Chicago Transit Authority Terry Muellner brought nearly 25 years of transit experience to Mohawk when he became Southeast Regional Sales Manager in November 2010.