Commercial Service Network Overview

By: Michelin Truck  09-12-2011
Keywords: Web Based Training, Online Reporting

We know there is no room for error whether you're at home or on the road. That's exactly why the MICHELIN® Commercial Service Network has established a network standard for consistent service. Our network dealers are screened and must adhere to rigorous service standards. In addition to being TIA trained, MICHELIN Commercial Service Network dealers undergo an unprecedented audit to ensure consistent service.

Mission Statement

The MICHELIN Commercial Service Network offers consistent, high–quality service nationwide. Our network provides highly trained technicians, professional equipment, casing management, state of the art online reporting and web based training to help maximize fleet uptime and reduce operating expenses.

We Deliver on our Promises

Every aspect of the MICHELIN Commercial Service Network is designed to help maximize your uptime and ensure the service you get from the MICHELIN Commercial Service Network always meets our high standards—and yours.

MICHELIN® Commercial Service Network Capabilities

The MICHELIN Commercial Service Network dealers and their TIA-trained staff work to provide the highest level of service to meet your needs:

In addition to being TIA** trained, MICHELIN Commercial Service Network dealers undergo an unprecedented audit to ensure consistent service.

* Reference the Michelin Retread Technologies, Inc. National Limited Warranty (MWW41268) for requirements.

**Tire Industry Association

to view the full list of current MICHELIN® Commercial Service Network dealers


to Begin the Registration for the MICHELIN® Commercial Service Network Premier or Premier Elite
Service Offers

Keywords: Online Reporting, Web Based Training

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09-12-2011

Service Offer Matrix

We're confident that the MICHELIN Commercial Service Network will provide your fleet with a complete suite of tools to drive your success. Comprehensive Web Based Training and Reporting - Full MICHELIN and business course catalog access. MICHELIN® Commercial Service Network™ Premier Elite™ Service Offer. ERS with Enhanced Monthly Detailed Reporting. Comprehensive Online Reporting and Training.


09-12-2011

Service Manual

In addition, with the MICHELIN Premier Elite Service Offer, technicians will have access to your Interactive Online Full Service Manual which updates every time you adjust your specifications. We maintain a customized Quick Reference Service Manual for your fleet so that you can easily manage service according to your specifications with all your service providers.


09-12-2011

Michelin Americas Truck Tires advantage-program Page

Tap into training, technical documents, maintenance techniques and webcasts to help improve your operation's performance.


09-12-2011

Online Reporting

Our user–friendly interface and dashboards provide visibility and enable you to effectively monitor and help reduce your fleet's operational tire costs. The MICHELIN® Commercial Service Network™ Premier Elite™ Service Offer gives you the ultimate data and service package to help drive cost. Which means you're always on the lookout for solutions that can either increase revenue or decrease costs.