By: Metro Freightliner Brantford  09-12-2011
Keywords: Collision Repair, Service Staff

Our 110,000 square foot facility boasts the most up-to-date and technologically advanced equipment:  from 2 oversized 80 foot downdraft paint booths to an expanded frame correction system, our certified technicians provide the highest levels of customer satisfaction possible. We also offer an extensive selection of both new and used parts, available to our customers on a walk-in basis.  Our wash and detail bay is second to none, ensuring that you will receive a unit that looks suspiciously like it just rolled off of the assembly line, irregardless of its age.  At the same time, we are excited to offer an Express Lube feature for heavy trucks and buses. We always take pride in the fact that our staff members are frequently courted by our competitors, and with good reason.

Repairs on all makes and models of heavy equipment are completed entirely in-house.  From collection of the unit by our sister company Metro Towing, to its subsequent delivery upon completion; our staff will ease the pain all too often associated with the collision repair process.  After all, let’s face it, in this industry, few meet on good terms.  And we also appreciate the fact that downtime is our mutual enemy.  To remedy this, we arrange for free pick up and delivery of your unit, at no additional charge, * thereby removing the stress and anxiety involved.  Should insurance companies be a part of the equation, our qualified staff will liaise with adjusters and appraisers alike, while keeping your interests where they belong – at the front of the line.  When tragedy strikes on the road, we trust that your efforts are much better directed towards yourself and your family. Let us worry about the rest.

Consequently, at Metro Collision we recognize that low margins, high insurance rates and a competitive economic environment collectively represent a challenge to business.  However, we firmly believe that the financial end of the industry should not impact the service end.  The pride we take in our work, coupled with the strict quality controls we place on it, result in an end product that far surpasses that of other facilities.  Quite frankly, we are not satisfied until everyone involved – from the customer to our own service staff and management, are one hundred percent content with the result, our reputation depends on it.

*(within a 500 km radius)

Keywords: Collision Repair, Service Staff

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With 39 service bays running on a 24 hour – 6 day schedule, Metro Freightliner Hamilton is able to provide our customers with complete full circle service. With constant training and the most updated tools and equipment, our technicians are more than well-equipped to handle even the most challenging repair. We have over 85 trained technicians on staff, 20 of which are devoted solely to Warranty service.