Telpay for Financial Institutions | Solutions for your customers electronic payment

By: Telpay Electronic Payment Services  09-12-2011
Keywords: financial institutions, payment solutions

Telpay solutions for your customers’ electronic payment needs


Telpay provides electronic, internet and telephone payment solutions to hundreds of Canadian financial institutions. Having processed 18 million transactions worth approximately $13 billion in 2010, our industry-leading technology can integrate fully with virtually any banking system. This provides your customers with a secure, proven, easy-to-use system. Always maintained to offer the latest in payment technology, Telpay adds value to the services you provide. Our experienced bill payment specialists are dedicated to providing you with the highest level of service and reliability.

Telpay systems offer can provide comprehensive end-to-end bill payment functions satisfying all the payment needs of financial institutions and their customers. The features are modular so that each can be chosen separately. By choosing the end-to-end systems your customers can benefit from features such as "Pay Anyone" and funds transfer capability.

Web Over-the-Counter

Web OTC is Telpay’s web-based solution for the collection of Over-The-Counter bill payments. With only a web browser, you canaccess payment information for a wide variety of payment types and have those payments processed by Telpay on behalf of your customers. It is an ideal companion to Telpay’s internet and/or telephone bill payment front ends. Web OTC utilizes the same database for customer information and bill payment profiles our the internet and telephone solutions. If Web OTC is used with a real-time debit, it makes use of the same real-time messaging channel as our internet and telephone solutions.


We offer Telpay for Business, Windows-based software that allows payables to be electronically processed, including online and electronically presented bills. With Telpay for Business all suppliers can be paid electronically. In addition, Telpay for Business can provide invoice details with payments, pay employee expenses, make international payments, carry out government remittances, and import direct deposits from any in-house payroll system. A built-in comprehensive accounts payable and payment history module comes with the software. A great feature for your business and commercial clients.

Remittance processing

Transactions are collected from all your sources, sent to Telpay, processed overnight and remitted the next business day.

Features include:

  • Telpay's biller list of over 45,000 companies
  • Comprehensive error-checking of data as entered including account number
  • "Pay Anyone" capability that lets you and your customers create their own biller lists with no restriction - just add who you want to pay and pay them immediately
  • Telephone, internet and personal computer options
  • On-going maintenance and updates
  • Two-year online history of payments
  • Customer service and payment tracing departments
  • Reliable and cost effective systems
  • Online self-service portal for your service staff to access customer payments
  • International payments and funds transfers

Other services:

  • Telpay internet and telephone banking complements the bill payment feature where both are required
  • Telpay Direct – smaller financial institutions can offer their customers a comprehensive electronic bill payment and banking system with no initial investment

Telpay is the only bill payment system in Canada to function
continuously for over 25 years.

The information in this article was current at 06 Dec 2011

Keywords: financial institutions, payment solutions

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