CRM Systems Services and SolutionsPlease find a brief overview of the services we offer. At
CRM Systems our motto is: "".
CRM Systems is world renowned for our Custom Development in Sage CRM, which allows us to take Sage CRM beyond the boundaries you can imagine.
We provide solutions that work.
CRM Systems implements business solutions using CRM that can help enhance your business to make it more effective, efficient and most importantly: more profitable.
We approach each project, each interaction with every individual client as an opportunity to create the best possible solution to meet their goals and budgets.
Our long history of development and implementation of CRM systems gives us an outstanding ability to leverage our knowledge of business processes in your companies favor.
CRM Systems can help your business by focusing on your core systems and creating a new system, or improving the present system to allow your business to return greater ROI’s on their technology investments.
Needs Analysis & System Workflow
Your Sage CRM solution is critical to your business. A CRM implementation involves a sizeable investment. Our position is to review your needs and recommend the right software to help you accomplish your goals. We will meet with your staff and gather the information so that we may present an educated and sensible system that is right for you. Through our network of National and International Companion Software products we offer a total package.
Project Management, Implementation & Customization
Our expert staff will install and customize the features based upon our Needs Analysis and Pre-Sales meetings. This will insure that your system is set to meet your goals, your budget and time frame. The delivery of the products will include customization, integration with our companion products or other software solutions you have, conversion, installation and training.
It is of paramount importance that you are able to use the information that your Sage CRM solution. CRM Systems' team of expert Report Writers will extract the information from your system and create unique reports for each department. Their experience and knowledge base of our products makes the difference for you. This is in addition to the many reports included with the software.
One of the most important lessons we have learned in setting up new systems is that your staff has to know how to use it. 21CRM isn’t finished with the installation until you feel comfortable using the software, knowing all the features and how to retrieve your data. You are not left alone during the transition period. We are on site at your location to work with and train your employees.
We believe that on going support is an additional component to the success of your investment. Our Sage CRM Certified Consultants are experts in the solutions that we offer. Telephone support and on-site support ensures your goals are met.
Your data is the lifeblood of your company. Your accounting information, customer contacts, etc. When you implement a new system, do you want to start from scratch or have your legacy information on hand. We can help.
We have completed many data migrations from older software to Sage CRM, including:
migration to Sage CRM, BigTime by Edison’s Attic
Data Migration to CRM, Goldmine
and many Flatfile based database systems information imported into Sage CRM.
CRM Systems can take your present system and mine the data you require. Whether through your CRM system, or through a custom developed application or report.