Drop&Swap®: Driver and Equipment Failure Management for Carriers

By: Manhattan Associates  09-12-2011

Drop&Swap finds, evaluates and executes face-to-face assignment swaps, communicates the swap solutions to affected drivers using carrier host communications systems, and coordinates the face-to-face meetings to swap load assignments. 

Realizing that swap opportunities and swap requirements vary for each carrier based on individual business practices, we designed Drop&Swap to adapt to unique carrier requirements and your business-specific needs. Some additional Drop&Swap capabilities include:

  • Identifying addition capacity to manage the challenge of  last-minute customer demands
  • Creating velocity in a network by finding drivers who can deliver sooner
  • Increasing driver utilization by swapping drivers off unproductive loads
  • Repositioning regional or dedicated drivers back into their home environments
  • Swapping Canada-restricted drivers restricted from loads going to Canada


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