VoIP monitoring software solution - ManageEngine VQManager

By: ManageEngine  09-12-2011

Enterprises today rapidly adopt VoIP foreseeing huge savings in telecommunication costs. In many cases, the VoIP Engineer bears the brunt of fire-fighting the poor voice quality experienced through VoIP as compared to the erstwhile communications system. With disparate VoIP protocols, QoS issues & rapid expansions, VoIP problems crop up even after undergoing recommended pre-deployment testing. The dynamic, specialist role of the VoIP Engineer is greatly put to test.

VQManager provides a simple, one-window view to the whole VoIP network and any of its associated problems. The product´s call-centric approach to monitoring and reporting allows for deep drill-down & incisive diagnosis from problem endpoint down to the detailed raw packet displays. Search options throughout tabular displays allow for quick access to problem calls by querying on Call Identifier/ Call Status/ Status Code/ Initiator/ Participant.

Typical VoIP problem diagnosis

The VoIP engineer responsible for installing and commissioning routers, switches, gateways, call servers, PBXs, IP phones, softphones etc saves considerable time while deploying VQManager, a software-only solution, unlike other hardware-based monitoring solutions. With minimal configurations required, be it in a multi-protocol environment or a NATed environment, VQManager which is easily downloaded, installed & configured is your quickest way to simplifying those crucial VoIP monitoring tasks.

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