Return Policy |

By: Mailboxes  09-12-2011

At Salsbury Industries, we understand that occasional problems may arise with a customer’s order. That is why we have established procedures to deal with these issues in an effective, efficient and fair manner. An RGA (Returned Goods Authorization) number is the mechanism we use to process returned goods. That number must accompany any product that is returned. Freight prepaid to Salsbury Industries at 1010 East 62nd Street, Los Angeles, CA 90001-1598. Products must be returned in their original shipping cartons within fifteen (15) days of receipt and may be subject to a 25% restocking charge. Custom orders and orders with options cannot be returned.

Other products and services from Mailboxes


Shipping Information |

Freight charges will be prepaid, collect or prepaid and added to the invoice (upon approved credit). Large and/or custom orders vary in shipping times and may be drop shipped from separate locations. Most products are in inventory and ship within 1 to 2 days from the time an order is received. Inside delivery can be arranged for an additional charge. Should an order exceed size and/or weight limitations.


FAQ's |

Salsbury Industries 3700 series 4C standard and custom high security horizontal mailboxes and fully integrated and stand-alone parcel lockers have been USPS approved and meet the specifications of USPS-STD-4C. Your local postmaster will visit your site and install a master postal lock that allows access to the unit by a U.S. Postal Service employee through one master door opening.