Customer service and complaint handling system
Customer Service, Hosted Software, complaint handling,
Delivering efficient, useful services with high levels of customer
satisfaction are top priorities for all service organizations including
distribution, wholesale and retail outlets. The
services revolution has set new standards in the creation and adoption of best practices.
Everest from Lynk Software is a
robust, flexible and easy to use customer service and complaint handling system.
Service organizations of every type use Everest to manage requests, complaints and other
feedback. Everest enables them to easily share information, improve internal procedures
and provide first rate customer service.
Manage requests and complaints from any type of customer.
Track the entire resolution process including internal, customer and
third party interactions.
- Produce meaningful reports and charts to quickly pinpoint problem areas,
trends and improvements.
- Key features include built-in customization, ease of use, automatic
letter generation and reminders, e-mail integration and document
- Add the Everest Customer Web Portal to encourage feedback and increase
Everest customer service and
complaint handling system is easy to use and can be
configured to match your specific requirements.
Implementation services from Lynk Software will quickly get
your on-site or hosted software solution working for you.
Contact us today to learn more.
, Complaint Handling System
, Customer Service
, Hosted Software