Marketing, Customer Service, Direct Marketing
Our key services cover the following areas:
- Call Center Solutions including Inbound Call Management, OutboundTelemarketing and Interactive Automated Telecontact Services.
- Direct Marketing and CRM program management including ProgramDevelopment, Communication Creation , Creative Services, Database Management, Web Solutions, Sales and Marketing Software and ProcessAutomation.
We work with brands in the areas of customer acquisition, usage and retention.
| || Acquisition || Usage || Retention |
Sales Initiatives including Telesales, Direct and Database
Marketing, Secondary Sales, Alternate Channels
Activation and Usage programmes, Alliances and
Consumer Benefits Programmes
Loyalty Programmes, Anti-switching Programmes
New Trade Channel Development, Out-of-home Consumption Programmes, Alternate
Relationship Management Support, Retailer and Dealer Contact Programmes,
Retailer Customer Service
Recognition and Reward Programmes, Retailer Analytics and Tracking
, Database Management
, Direct Marketing
, relationship management