At IVCi, we do not believe installation begins at the time of purchase. It begins with our experienced sales team who has an in depth knowledge of all Cisco and Polycom endpoints and can recommend a solution tailored to your organization’s individual needs. As Audio Visual specialists, we can leverage our expertise to offer complex video installations as well as unique, customized solutions designed specifically for your organization.
With over fifteen years of experience in the visual communications industry, IVCi has used its expertise to develop a proven methodology for the implementation of video conferencing solutions. An IVCi, a video conferencing implementation includes:
- An experienced project manager that supervises all aspects of the installation and is your dedicated point of contact • Installation of the video unit at the customer’s facility
- Configuration and orientation of the video unit
- Troubleshooting and testing of the unit to ensure functionality
- End user system orientation during the same visit as installation and testing