Automate business, increase revenue, improve quality of your service and maintain high effectiveness on all fields of your business with powerful and adjustable iBiz® software solution
iTeh® provides solutions that help organizations manage their customer relationships and company resources by providing instant and secure access to information. Manage clients, contacts, communications, workflows, contracts, sales and purchase orders, invoices, documents, e-mail, accounting and much more, eliminating the need to run multiple applications. iBiz® helps to simplify firm management by providing a complete set of software tools designed to streamline productivity and increase revenue. In order to create a seamless, cost effective solution for you, we combine Custom Software Development with our prebuilt product. Based on our existing proven modules, we can develop cost-effective, customized solutions that are specifically tailored to your needs. iBiz® is customized to our client’s business processes, fitting seamlessly into their business model.
You pick the modules – we seamlessly adjust them to your business processes.
Easily share, distribute and store business information with the Document Management module. A secure central repository stores documents, such as price lists, legal articles, memos, letters, contracts, pictures, and much more, ensuring that only authorized users gain access to specific documents. In order to prevent unauthorized access to information all data in the Document Management repository is encrypted.
The Mailroom Processing module gives you an automated method of managing incoming mail. With Mailroom Processing all incoming documents are scanned, linked to appropriate business entities and routed, based on a routing table. As a result, you completely eliminate the necessity to deal with paper correspondence, increase information availability, improve performance and reduce employee errors.
A Service File is roughly analogous to numbered file folders and can be created for each service delivered by your Company, allowing you to easily trace all communications. A Service File can be a Client Service Project and include project information, project managers, developers, testers, engineers, lawyers, secretaries, and so on. Flexible role-based security manages read/update user rights based on their involvement in the file.
With Service File Management you enter information once and the system takes care of the rest. Different types of Service Files guide the process of collecting information about dissimilar client projects.
Get the most out of your marketing efforts by tracking a campaign’s budgeted cost, actual cost, number of leads generated, number of customers gained and total revenue generated. With the Marketing Automation module, you can measure campaigns and automatically hand over leads to sales, thereby giving your marketing team a clear view into the entire customer lifecycle. Built-in statistics allow for effective campaign evaluation so you can adjust marketing initiatives for maximum results.
The iBiz® Inventory Management module offers you a fully integrated solution, allowing you to track inventory levels and assets online through both manual and automated inventory management systems. The module features real time data stream inventory management that can make automatic updates, as soon as sales are made. In addition, the module gives you the ability to set new automated inventory level updates, on a recurring basis.
For efficient task management, iTeh® offers workforce planning, which includes resource scheduling and workload tracking. In addition, powerful analytic tools and dashboards allow management to make faster, more informed decisions. Design business processes, specify who is responsible, the time required, deadlines, priorities, and overdue explanations.
How much time do you spend on projects? How much time do you spend on tasks? In order to optimize business processes, you need answers to these questions. With the Business Process and Workflow module, every completed task contains information about the effort involved and its outcome. With powerful analytic tools and dashboards that offer real-time viewing and reporting, Managers can make faster decisions.
With business process management, you never miss a deadline. Confidently schedule and meet all of your deadlines using built-in rules-based calendaring. Smart alarms remind you of upcoming appointments so you’re never late and you never miss an engagement.
With an extensible list of document templates, iGreen® automatically completes your documents and forms using information from your existing database. iGreen®, will turn all your documents into reusable templates, making document generation a breeze.
Streamlining document generation will save time and effort, at the same time improving your work product. Both you and your client win.
The Agreements and Contracts Management module gives your business full contract lifecycle management functionality – including collaborative contract creation and negotiation, performance, compliance and risk management and amendment and renewal processing. The module allows you to easily create different types of agreements and contracts and associate them with clients, Service Files, opportunities, etc. You can assign deadlines to every task and associate workflow, as well as attach documents. This module lets you assign security access levels to only those users involved in an agreement, with read/write access to individual fields.
The E-Commerce Solution not only creates an additional sales channel, but it also reveals available products and services provided by the company. Service-based architecture lets you use different payment processors, such as Megapos, PayPal, Google Checkout, and much more.
The Human Resource module tracks existing employee data which traditionally includes personal histories, skills, capabilities, accomplishments and salary. Configurable timesheets can be quickly converted into text, xml or csv format for integration with Payroll, Financial and Accounting systems. In addition to employee data, the module helps to manage organizational structure, relationships and relative ranking of positions/jobs. Effective policy management in different layers of the organizational hierarchy fosters a culture of governance, risk and compliance management.
Cost effective, customizable software
With one integrated solution for the entire organization, iBiz® eliminates data duplication and errors that can occur with separate systems.
The iTeh® Solution is flexible and builds on existing and proven software, because of this; we can develop cost-effective, customized solutions that are specifically tailored to our customer’s needs. Customers choose iTeh® because our collaborative solutions integrate, sales, service, marketing, purchasing, and more, to help our customers increase revenue, reduce costs and reinvest in innovation to gain a competitive advantage.
The iTeh® solution contains Service Oriented Architecture (SOA) web services that allow companies to seamlessly integrate their existing applications with our products and solutions. The solution is a modern business software framework structured from technological and functional components, standardized business packages and application processes that are proven and tested with our partners and clients.
The iTeh® solution can be found in every industry, including Standardization Organizations, Law Offices, Government, Financial Organizations, Manufacturing and Retail, and apply to any organization that needs Customer Relationship Management, Human Resources, Marketing, Sales, Purchasing or Document Management. Our solutions are implemented in organizations across Europe and North America.
At iTeh® we believe that the Agile Development Methodology is the best and most effective way to develop projects. This methodology provides continuous attention to technical excellence and the short iteration cycle means that customer satisfaction is increased due to rapid, continuous delivery of useful software. This, combined with continuous development and communication, ensures a faster, more accurate software delivery.
iTeh’s team of experts has over 50 years of combined experience delivering quality software and solutions. We have invested over 4000 man-hours in developing systems; the result is a solid base that is quickly and easily customized to your needs, at a fraction of the cost you would spend elsewhere. More than 2,000 man-hours have been spent on developing extensive business object and UI frameworks, covering all aspects of highly scalable enterprise level application development. We constantly improve the framework, adding new functionality and updates to reflect new trends and technologies.
Our cost-effective, customized solutions tailored to our customer’s needs and our established and well-organized development process, allow iTeh® to give our customers the best results, reducing the number of defects and improving application usability.
Other modules available include:
The Batch Processing and Data synchronization module lets you to configure and execute batch jobs to automate different processes like: data synchronization, data maintenance, automated download or upload information, start business processes based on criteria.
Our Competitive Advantage truly differentiates us from similar solution providers and gives your business a competitive advantage by saving you time and money.
The iTeh® goal is to build long-term relationships with our customers. We believe in delivering quality services to solve our customer’s challenges and we define success by exceeding our customer’s expectations.
For less cost and in less time, you get a proven, superior product and the support to back it up!