Provided by Systems Up
Remote Support (available for Microsoft XP offices)
technology that is built into the XP Professional Operating System allows users
to share their desktop with outside vendors.
This technology enables faster response to the most common computer
issues. The initial setup includes
enabling the Remote Desktop, configuring individual computers, and configuring
the internet router. Application of XP
Service Pack 2 (required) may require additional labor.
Setup: 2 hours ($95 per hour)
remote assistance calls billed at $65 per hour
Monthly Server Maintenance:
package is applicable for offices running full versions of Microsoft Server and
SQL Server. These actions are performed
only on the Server machine using remote access technology. The manager is faxed a monthly report for
System and Application event logs for hardware or software errors.
Backup Logs (if applicable)
of Microsoft Service Packs
Quarterly Workstation Maintenance:
service package is offered for Workstation Maintenance and includes all service
packs, anti-virus scan, and spyware scan.
The Annual HIPAA Inspection is conducted using extensive on-site
checklists and investigations. This exam
is designed to help the office improve any deficiencies and maintain proof of a
proactive security policy. Cost will
Off-site backup: A
Systems Up Engineer will conduct an on-site backup of the Visionary and Dream
data on removable media for storage in Systems Up storage facility.
Systems Up has
developed detailed plans for ensuring the practice can provide health care and
patient information in the event of a disaster.
This package has various phases that involve discovery, creation of
Network Administrator Handbook, Alternate site planning/coordination, and
Emergency Server access. Cost will vary.
Systems Up has the hosting facilities capable of handling your email and
web hosting needs. Entrusting Systems Up
with this routine internet process is crucial to helping us solve email related
issues. $25 per month