Products & Services :

By: Integretel  09-12-2011
Keywords: credit card, service providers, Billing

Competitive pressures have forced service providers to re-evaluate the importance of accurate and cost-effective billing of their customers. Service providers must consider their customers' payment choices in addition to system flexibility, infrastructure demands, capital expenditures, and time-to-market issues when implementing new billing systems.

Integretel's billing and support services are offered in an out-sourced, service bureau model allowing its clients to focus on building their core businesses while Integretel manages the back-office functions.

Integretel's local exchange carrier (LEC) billing services enable clients to bill telecommunications products and services on a consumer's local telephone bill. LEC billing is the most simple and cost-effective way of reaching casual service users with coverage of over 90% of business and residential consumers in North America. Integretel's client-branded billing service, DirectIMPACT®, provides a flexible, scaleable, and cost-effective solution that supports high volume applications and promotes brand loyalty. Flexible, laser-printed invoices provide complete control over bill presentment. Supported through partnerships with industry leaders such as Wells Fargo and VeriSign, Integretel's Credit Card platform provides a secure, efficient payment option. Integretel's ACH payment solution offers real-time, direct account debit capability with full validation at the time of registration. This payment option helps address consumers who lack credit cards or are concerned about their misuse. Integretel's FraudIMPACT® system increases the net revenue returned to clients by rejecting high-risk or non-billable accounts. The Validation sub-system combines public and private databases to maximize effectiveness while minimizing cost. Integretel's Pre-Pay Services support a real-time account debit platform allowing for the completion of calls by end-users on a pre-paid basis – a valuable solution for consumers with limited billing options. Integretel provides full inquiry and customer care support with proven call centers deploying state-of-the-art call routing and distribution technologies. Inquiry & Customer Care can be fully integrated with the various billing and payment options and automatically linked to the client's facilities. Integretel provides on-line access to a complete client reporting package through its NetIMPACT® web-based platform. Clients can view information online or download into desktop management systems.

Keywords: Billing, Billing Services, credit card, service providers, Telecommunications Products

Other products and services from Integretel


Direct Billing :

Integretel's direct billing ASP product, DirectIMPACT®, allows you to bill and collect virtually any product or service through a customizable invoice but at a fraction of the cost of maintaining an in-house billing system. OnlineControl – access the DirectIMPACT® Customer Management module via a standard web browser allowing for the set up and maintenance of customer accounts along with the ability to view detailed invoice information.


LEC Billing & Collection (Local Phone Billing) :

The company's extensive billing and collection agreements cover all major LECs (commonly called the "baby bells") and over 1,400 smaller, independent LECs throughout North America. Integretel's local exchange carrier billing services enable its clients to bill their telecommunications products and services on a consumer's local telephone bill.