The decision to knowledge-enable your critical business processes is an important one and you want to be sure that the solution you choose can support that decision with industry leading proven technology that is easily implemented, extensible and has a high rate of customer success.
Patented Search & Comprehension Technology
InQuiraâs patented natural language processing (NLP) combines advanced semantic search with contextual business information. The result is a search technology that truly understands the intent of a userâs query and in turn delivers a highly accurate response.
Built-in Community Support
People want to share and create enormous amounts of tribal knowledge. And only InQuira bridges your employees and public communities so you can easily workflow important content from public forums into valuable knowledge
Advanced APIs & Packaged CRM integration
InQuira provides a universal framework that includes UI components, core APIs and configurable integration properties for integrating with any customer-facing application. Packaged CRM integrations are available for Oracle.
InQuira closes the loop with an enterprise-grade reporting and analytics solution that features extensive dashboards, intuitive reporting, and ad hoc investigation tools. With InQuira analytics you are better prepared understand where knowledge gaps exist, and identify factors that will improve the experience.