Salesforce.com or Oracle CRM Quickly Implemented For Customer Service

By: Innoveer  09-12-2011

Using Salesforce.com or Oracle CRM On Demand, benefit from account and contact management, case management, status notifications for callers, activity management, service activity dashboards, reporting and more. During implementation, Innoveer’s team focuses on solution design, process implementation, functional requirements and rapid implementation.

But is Innoveer’s Service Accelerator right for you?


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09-12-2011

Improve Customer Service - What's The First Step

Thanks to Innoveer’s experience with more than 1,200 CRM projects and our benchmarks of hundreds of customers’ best practices. We’ve taken all of that and distilled the findings into our CRM Excellence Framework. Innoveer helps customers apply our framework to identify the best “what next?. Align metrics with other customer-facing functions.