i-Plexus allows you to track and monitor claim status by assigning one of 11 different codes to your claim. This claim status is updated several times a day based on technical responses, reports and ERA payments/denials that i-Plexus receives back form the payer or the payer's intermediary.
This is a report that is generated "on demand" that allows you to keep track of the status of your claim much like "Federal Express" allows you to track the status of their packages. We assign one of the following 11 statuses with a date and time stamp next to each of your claims so that you know where your claim stands in its life cycle from submission through payment or denial.
This type of "claim status reporting" is normally offered at a much higher price point from a few of the clearinghouses and is essentially absent from majority of the clearinghouses. With i-Plexus, we deliver this claim status feature as part of our every day competitive pricing.