Service – What to do First

By: Hvac Vancouver  09-12-2011
Keywords: Fans, Hvac Systems

What to do First?

Do you need service?
Is your refrigeration not working?
Is your AC and/or heating not working properly?

Before you call us, here are a few things that you can check in order to potentially save yourself some time and money.

  • If the unit plugs into a socket, check to see if it is plugged in all the way. What sometimes happens is someone may accidentally brush a plug or trip over a cord and dislodge the plug turning off the unit.
  • Check the breaker box to see if the breaker that the piece of equipment is on has tripped. This happens when the load on the circuit increases, such as due to a power surge or from the equipment pulling in more power than normal. If the breaker continually trips, you will want to call in someone to look at the equipment as there may be something wrong with the unit.
  • Check the thermostat settings, as it is possible that the settings were accidentally altered. If the settings are wrong and you don’t know how to change them, most manufacturers have online manuals and some offer free support for changing the settings.
  • Check to see if any of the fans are obstructed by anything. If the fans are even partially blocked, this can interfere with the unit’s ability to remove the unwanted heat.
  • Check to see if the fans are currently running. If the fans are not running, it is possible your unit is going through a defrost cycle. The defrost cycle is designed to clear frost from the cooling coils as frost reduces the efficiency of the coils to remove heat. Typically, a defrost cycle doesn’t last more than 10 minutes, though the fans can be off for up to 15 minutes as there is a delay from when the defrost cycle ends and the fans start again. It is also important to note that some systems are designed so that the fans won’t run while the door is open, so it is important to check the fans with the door closed.

If you do decide to call us, please give us as much information regarding the problem as possible as this will give the technician an idea of what the problem could be so they will be able to bring the proper parts and equipment to resolve the situation.
Aerco has over 40 years of experience servicing HVAC Systems in Vancouver, Edmonton, Calgary, and Victoria. Call us today!

To contact us, please call Jim Newton directly at 1-604-861-4260 for BC

or Kent La Rose at 1-780-699-9478 for AB

or 1-800-663-0401.

Keywords: Fans, Hvac Systems

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