We focus our documentation
on your users' needs for the right information at the right time and right
level -- whether the documentation is a user's guide or functional
specification; internal or external audience. We care about your customers.
This focus on the right information
at the right time becomes a vital link in your product cycle. It has the
_ Reduce the number of technical support calls
Reinforce your sales effort
_ Create halo users that predisposed to buying your products again and again
The following experience includes all types of
projects, including projects where we can work onsite and projects where we can
work offsite, projects where we can work with a technical communications team
and projects where we can be the technical communications team. The specifics
for each project are based on the needs of our clients.