HS3 Network - solution

By: Hs3 Network Solutions  09-12-2011
Keywords: network solutions

HS3 Network Solutions has many different programs to ensure our services are tailored to real world needs.  Our offerings are broken down into non-contract standard rates, pre-paid rates, a variety of managed solutions offerings, and preventive maintenance offerings. 

Whether you need assistance with IT outsourcing, full-time/part-time staff augmentation, have special project needs, or just need an unbiased 3rd party to assess your environment or review your plans, we're here to help.


*Secure Remote Management software will be loaded on company PCs and Servers if a Managed Solutions offering is selected.  This will speed the resolution of problems and greatly reduce the need for higher cost on-site dispatches.


* Software charges may apply depending on the infrastructure being used.

8AM - 5PM Monday through Friday

On-site = $155 per hour (4 hour minimum)

Remote = $125 per hour (2 hour minimum)

5PM - 8AM Monday through Friday

On-site = $205 per hour (4 hour minimum)

Remote = $175 per hour (2 hour minimum)

Weekends

On-site = $225 per hour (4 hour minimum)

Remote = $195 per hour (2 hour minimum)

Holidays

On-site = $305 per hour (4 hour minimum)

Remote = $275 per hour (2 hour minimum)

8AM - 5PM Monday through Friday

On-site = $135 per hour (4 hour minimum)

Remote = $105 per hour (1 hour minimum)

5PM - 8AM Monday through Friday

On-site = $185 per hour (4 hour minimum)

Remote = $155 per hour (1 hour minimum)

Weekends

On-site = $205 per hour (4 hour minimum)

Remote = $175 per hour (1 hour minimum)

Holidays

On-site = $285 per hour (4 hour minimum)

Remote = $255 per hour (1 hour minimum)


Separate charges for after-hours, weekends, and holidays will apply.

Remote Support Monthly Hour Packages (Unused Hours Expire Monthly)

Up to 5 hours monthly for $425 with additional hours charged at $100 per hour

Up to 10 hours monthly for $800 with additional hours charged at $95 per hour

Up to 15 hours monthly for $1088 with additional hours charged at $93 per hour

Up to 20 hours monthly for $1375 with additional hours charged at $90 per hour

Up to 25 hours monthly for $1663 with additional hours charged at $88 per hour

Up to 30 hours monthly for $1950 with additional hours charged at $85 per hour 

 

On-Site Support Monthly Hour Packages (Unused Hours Expire Monthly)

Up to 5 hours monthly for $550 with additional hours charged at $105 per hour

Up to 10 hours monthly for $1035 with additional hours charged at $100 per hour

Up to 15 hours monthly for $1405 with additional hours charged at $98 per hour

Up to 20 hours monthly for $1775 with additional hours charged at $95 per hour

Up to 25 hours monthly for $2145 with additional hours charged at $93 per hour

Up to 30 hours monthly for $2515 with additional hours charged at $90 per hour

Hybrid Service Packages (Unused Hours Expire Monthly)

 (12 month contract/24 month contract/36 month contract)

A - $2,600 Monthly/$2,470 Monthly/$2,340 Monthly
1 day remotely each week dedicated entirely to client
On the remaining days, questions can be sent via email/phone from 8 AM - 5 PM (2 hour response time)
24 hour Break/fix support remotely or on-site if it is an emergency

B - $3,750 Monthly/$3,560 Monthly/$3,375 Monthly
1 day on-site each week dedicated entirely to client
On the remaining days, questions can be sent via email/phone from 8 AM - 5 PM (2 hour response time)
24 hour Break/fix support remotely or on-site if it is an emergency

C - $6,950 Monthly/$6,600 Monthly/$6,255 Monthly
1 day on-site each week dedicated entirely to client
Up to 17 dedicated hours remotely each week from 8 AM - 5 PM
On the remaining days, questions can be sent via email/phone from 8 AM - 5 PM (2 hour response time)
24 hour Break/fix support remotely or on-site if it is an emergency

D - $7,500 Monthly/$7,125 Monthly/$6,750 Monthly
2 days on-site each week dedicated entirely to client
On the remaining days, questions can be sent via email/phone from 8 AM - 5 PM (2 hour response time)
24 hour Break/fix support remotely or on-site if it is an emergency

E - $8,600 Monthly/$8,170 Monthly/$7,740 Monthly
2 days on-site each week dedicated entirely to client
Up to 9 dedicated hours remotely each week from 8 AM - 5 PM
On the remaining days, questions can be sent via email/phone from 8 AM - 5 PM (2 hour response time)
24 hour Break/fix support remotely or on-site if it is an emergency

F - $15,000 Monthly/$14,250 Monthly/$13,500 Monthly (Up to 40 hours Weekly)
3 days on-site each week dedicated entirely to client
2 days dedicated work remotely each week
24 hour Break/fix support remotely or on-site if it is an emergency

G - $17,000 Monthly/$16,150 Monthly/$15,300 Monthly (Up to 40 hours Weekly)
4 days on-site each week dedicated entirely to client 
1 day dedicated work remotely each week
24 hour Break/fix support remotely or on-site if it is an emergency

H - $19,000 Monthly/$18,050 Monthly/$17,100 Monthly (Up to 40 hours Weekly)
5 days on-site weekly dedicated entirely to client
24 hour Break/fix support remotely or on-site if it is an emergency

Flat Rate Packages:

For customers who would rather a flat monthly rate without concern for the number of hours, a customized management package can be developed to meet your needs.  Please contact us to schedule an appointment. 

Flat Rate Support for Preventive Maintenance of Existing Equipment

Offices with under 10 PCs & 1 Server or less - $320 per month for preventive maintenance

Offices with 10-19 PCs & 2 Servers or less - $575 per month for preventive maintenance

Offices with 20-39 PCs & 3 Servers or less - $975 per month for preventive maintenance

Offices with 40-60 PCs & 4 Servers or less - $1200 per month for preventive maintenance



Preventive maintenance includes:

- Ensuring virus updates are current
- Ensuring virus scanning is catching all viruses on system
- System performance tuning 
- Adware removal and updates
- Ensuring Operating System Security Patches are current

Note:

Preventive maintenance does not include software, parts, or labor charges for upgrades, system repairs, or new projects.

Preventive Maintenance will begin after your systems have received a clean bill of health from our staff. Hourly rates will apply for any pre-existing issues. 

For clients with a Preventive Maintenance contract, the following hourly rates will apply:

On-site/Remote

$135/$109 per hour between the hours of 8AM - 5PM
$152/$126 per hour between the hours of 5PM - 8AM
$178/$152 per hour on Weekends
$265/$239 per hour on Holidays

 

For clients with a Preventive Maintenance contract, the following Pre-Paid hourly rates will apply:

*Minimum purchase of 5 pre-paid hours

 

On-site/Remote

$115/$89 per hour between the hours of 8AM - 5PM
$132/$106 per hour between the hours of 5PM - 8AM
$158/$132 per hour on Weekends
$245/$219 per hour on Holidays

The information in this article was current at 06 Dec 2011

Keywords: network solutions

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